Terms and Conditions
These Terms and Conditions ("Agreement" or "Terms") govern your use of our online gaming platform (the "Platform"). By using the Platform, you agree to be bound by these Terms.
Acceptance of the Terms
Your access to and continued use of the Platform constitutes your acceptance of these Terms. You must read these Terms carefully before using the Platform.
Eligibility Requirements
To use the Platform, you must:
Geographic Restrictions
We may restrict access to certain areas of the Platform based on your location. We reserve the right to block or prevent users from accessing our services if they are located in countries where online gaming is prohibited.
Account Registration Rules
To register an account, you must provide us with accurate and complete information. You agree to keep your registration details up-to-date and notify us of any changes.
One-Account-Per-User Policy
You may only have one active account on the Platform at a time. We reserve the right to close or suspend accounts that we suspect are duplicated or used by multiple individuals.
Identity Verification and KYC
We may request identification documents from you in order to verify your age, address, and identity (Know Your Customer). You agree to provide these documents promptly upon request.
Account Accuracy Obligations
You agree to maintain accurate and complete registration information. We reserve the right to close or suspend accounts that we suspect are using false or inaccurate information.
Account Security Responsibilities
You agree to keep your account details secure and confidential, including your username, password, and any other login credentials.
Login Credentials and Password Protection
Your username and password must be kept confidential at all times. You agree not to share these details with anyone else or use them for unauthorized purposes.
Restricted Behaviour and Prohibited Activities
You may not engage in the following activities on the Platform:
Bonus and Promotion Rules
We offer various bonuses and promotions to users. These Terms apply to all bonus offers made by us. Please refer to the "Bonuses" section below for specific details on our promotional policies.
Wagering and Gameplay Conditions
You agree to comply with these Terms when wagering or playing games on the Platform. You acknowledge that online gaming is a form of entertainment, but also involves risk.
Bonus Abuse Prevention
We reserve the right to cancel or modify bonuses if we suspect abuse by you or any other user.
Deposits and Withdrawals
When using our payment services (if applicable), you agree to:
Our payment terms can be found in a separate section on the Platform, which is subject to change from time to time. Please review these conditions carefully.
Verification Before Withdrawals
We may request documentation to verify your identity and confirm any winnings or prizes you claim. You agree to provide this information promptly upon our request.
Processing and Review Procedures
Our processing of withdrawal requests takes several days for verification, payment handling and additional reviews; in the case of suspected irregularities it can take longer (up to 10 working business days).
Responsible Gambling Expectations
You acknowledge that online gaming involves risk. We encourage responsible behavior when using our services. If you or a loved one has a problem with gambling, please refer to our Responsible Gaming guidelines on the Platform.
Self-Exclusion and Account Restrictions
We provide self-exclusion options for users who wish to limit their access to the Platform. You agree to respect these restrictions upon activation by either party of such restriction in place.
Game Fairness and RNG Systems
We employ random number generators (RNGs) that are tested regularly by independent laboratories to ensure fairness. Please refer to our Game Guidelines section on the Platform for more information.
Technical Interruptions or Voided Gameplay
In rare cases, gameplay may be affected due to technical issues or network errors. You agree not to claim any winnings if your gaming session is interrupted, or to take action against us in this regard.
Suspension or Closure of Accounts
We reserve the right to suspend or close accounts for a variety of reasons, including but limited to:
Intellectual Property and Platform Ownership
The design, structure, text, images, music, sound effects, logos, trademarks, copyrights, trade secrets, patents, and other proprietary material on the Platform are owned by us. You agree not to reproduce or distribute such materials without our prior written consent.
Limitation of Liability
We will not be liable for any losses, costs, expenses (including consequential damages), loss of revenue, financial expenditure, or damage to reputation arising from your use of the Platform. Your access and continued participation in online gaming on our platform are done at your own risk.
Modification of Terms
We reserve the right to change these Terms at any time with immediate effect by posting updated terms on the Platform or notifying you via email (to an account we deem current). Continued usage after notification shall confirm agreement to new or modified terms. Your acceptance is acknowledged upon signing in to an existing, and/or opening a New user registration.
Contact or Support Guidance
You can contact our support team for any inquiries regarding these Terms by using the "Help" section on the Platform.
Applicable Licensing or Regulatory Oversight
This Agreement shall be governed by and construed under the laws. Any disputes arising out of this Agreement will be resolved exclusively through binding arbitration in accordance with their applicable jurisdiction's rules. We may amend our licensing terms to reflect compliance requirements where possible, please note that as per law any changes must meet at minimum required thresholds.
Acknowledgment
By registering an account and accessing the Platform, you acknowledge acceptance of these Terms. You agree that you have read this Agreement carefully before accepting it.
